Though Turo is available in dozens of major cities (Atlanta, Chicago, Philadelphia, and San Francisco among them), because users often pick up rentals from someone's home, many cars are in more residential areas outside the city. Turo helped me find another rental on the spot, and offered a $50 reimbursement for the Uber to get to it, but it was certainly stress-inducing in the moment, and the selection of cars at the last minute was limited. We loved the woman we rented from the first time around, and booked her car a second time, only to have our reservation canceled at the last minute due to a family emergency. While I like renting from an individual-we've had pleasant, albeit short, interactions with every renter-there are some drawbacks. I've learned a few things in the process, of course.
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